Invalid TraceLog configuration
TraceLog's code reports that its browser key or endpoint has an invalid format, so it captures nothing. Copy the snippet again from Installation.
What was observed
TraceLog's code loaded and reported that its configuration fails its own
checks: the key is not a well-formed browser key, or the endpoint is not a
usable http or https address. The page keeps working; the code captures
nothing and reports the condition.
On Shopify, this row can also come from a signed install callback whose state or code fails.
Replace the installed configuration with the current pre-filled snippet for this project.
What to check
- Copy the snippet again from Installation in the project. It arrives pre-filled and pinned; a key retyped by hand is the usual cause.
- A browser key is
tl_pk_followed by 26 lowercase base32 characters. If what is on your page starts withtl_sk_, a server key has reached a browser bundle — rotate it immediately and replace it with the browser key. - If you set
endpointyourself, confirm it is an absolutehttpsaddress or a path relative to your own origin.
A page served from an origin outside the project's allowed origins is refused without raising this row. While the verification session is open, the Installation page offers that as a separate possible explanation.
Effect on verification
It reports. Nothing is being stored under your project, so there is nothing to verify.